Q1: Where is Huaian Wuzhou E-Commerce co. ltd?
A: Wuzhou Company is located in No. 199, Beijing South Road, Qingpu District, Huai'an, Jiangsu, China.
All clients from all over the world are highly welcome to visit our company.
Q2: Can I have a sample order?
A: Of course. For testing and checking the quality, Free sample can be send to you with your express cost.
DHL, FedEX, EMS SF, UPS, TNT are all available. It usually takes 3-5 days to your hand.
Q3: What about the payment ?
A: We accept T/T , Western Union , Paypal , L/C (above 10K USD).
Small amount : 50% advance , 50% balance should be paid before shipment.
Big amount : 30% advance , 70% balance should be paid before shipment.
Q4: How do you control the product quality?
A: We have a QC team with professional trained.
Each production process will be strictly inspected and controlled.
Q5: How to proceed an order for tableware?
A: 1. let us know your requirements or application.
2. We quote according to your requirements or our suggestions.
3. customer confirms the samples and places deposit for formal order.
4. We arrange the production.
Q6: Is it OK to print my logo on product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q7: Do you offer guarantee for the products?
A: Yes, we offer 2 years warranty to our products.
Q8: How to deal with the faulty?
A: Our products are produced in strict quality control system and the defective rate will be less than 0.1%.
During the guarantee period, we will send new products with new order for small quantity.